Privacy Policy
Effective September 17, 2026
Renovate Reach LLC, doing business as Contractor Operating (“Contractor Operating,” “we,” “us,” or “our”), respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website, purchase a product, enroll in training, request coaching, or use our software and services.
Information we collect
- Contact and account information, including name, email address, telephone number, company name, and login details.
- Transaction information, including products purchased, subscription status, and payment confirmation. Payment card data is processed by our payment providers and is not stored directly by us.
- Business information you provide through assessments, forms, coaching, onboarding, or support requests.
- Technical information such as IP address, browser, device, pages visited, and cookie or analytics data.
- Communications, support requests, survey responses, and consent records.
How we use information
We use information to operate the website; process orders; provide courses, CRM access, coaching, and support; personalize services; send service notices; prevent fraud; maintain security; analyze performance; comply with law; and market relevant products where permitted.
How we share information
We may share information with service providers that support payments, hosting, authentication, CRM, email, text messaging, analytics, course delivery, customer support, and professional services. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. We do not sell personal information for money.
Cookies and analytics
We and our service providers may use cookies and similar technologies for essential site functions, authentication, preferences, security, and analytics. Browser settings may allow you to block certain cookies, although some features may not work correctly.
Email and text communications
You may unsubscribe from marketing emails through the link provided. You may opt out of marketing texts by replying STOP. Transactional, account, purchase, and security messages may still be sent when necessary. Message and data rates may apply.
Data retention and security
We retain information for as long as reasonably necessary to provide services, satisfy legal or accounting requirements, resolve disputes, and enforce agreements. We use reasonable safeguards, but no method of transmission or storage is completely secure.
Your choices
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to object to certain processing. We may verify your identity before completing a request.
Children
Our services are intended for business owners and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes and contact
We may update this policy and will post the revised effective date. Questions or privacy requests may be sent to hello@contractoroperating.com.